Authorized Repair Centers
Please send your repairs to the closest location to your area where you purchased your item. Include a copy of your sales receipt, return address, contact phone number and/or email, and the problem that you are having.
North & South America
KO PROPO America
3553 Atlantic Ave. #162
Long Beach, CA 90807
Tel: (562) 888-4882
Email: support@kopropo.com
Download Repair Service Request Form
We no longer take walk-in repairs and all items must be sent in to the above address for repairs. Items not claimed after 90 days of contact by our service department will become property of KO PROPO America unless prior arrangements have been made.
Japan & Asia
Kondo Kagaku Co., Ltd
4-17-7, Higashi-Nippori Arakawa-ku
116-0014 Tokyo, Japan
TEL: 03-3807-7751
Website: KO PROPO Japan
Austria/Germany
Robitronic
Guntherstrasse 11
A-1150 Vienna
Austria
Tel: +43-1-982-09-20
Fax: +43-1-982-09-21
Website: Robitroinc